Now Available at Select ChoiceOne Urgent Care Centers
The patient experience within our centers focuses on safety and comfort. Patients with any potential COVID-19 related symptoms are taken to a private suite. Mandatory masking and social distancing measures are strictly followed.
What is coronavirus (COVID-19)?
Coronavirus disease (COVID-19) is an infectious disease caused by a newly discovered coronavirus. Most people infected with the COVID-19 virus will experience mild to moderate respiratory illness and recover without requiring special treatment. It spreads through respiratory droplets or small particles, such as those in aerosols, produced when an infected person coughs, sneezes, sings, talks, or breathes.
Testing Available at ChoiceOne
Coronavirus (COVID-19) testing is being offered to our patients, 12 months of age and up, at all ChoiceOne centers.
ChoiceOne offers a COVID-19 viral swab test. This test uses PCR technology to detect if the virus is present.
ChoiceOne also offers a COVID-19 antibodies test, also known as serology testing. It is a blood test that can detect antibodies created by a patient’s immune system in response to COVID-19.
Should I be tested?
You should consider being tested if:
- You have symptoms related to COVID-19 (e.g., fever, cough, difficulty breathing)
- You have been in close contact with an individual suspected of or confirmed to have COVID-19
- You are required by your doctor, hospital, or outpatient surgical center to have COVID-19 testing prior to a planned surgery.
- You are required by your employer to have COVID-19 testing prior to beginning or returning to work.
- You are required by another entity to have COVID-19 testing, such as to attend school or camp, or due to travel/transportation requirements.
Where will I be able to review my test result?
Our centers call all patients with their test results once they are finalized by the laboratory. Additionally, patients can access their results via MyQuest. A copy of the account set up instructions is given to patients at time of discharge. If you need a copy of these instructions, click here.
For further assistance, please call 1-855-324-7474 Monday - Friday between the hours of 8 a.m. and 7 p.m.
How long will it take to receive my results?
Turnaround times for COVID test PCR swab results typically take up to 3-4 days. Sometimes results are finalized sooner, and are rarely longer than 4 days.
Please note COVID-19 test and turnaround times are subject to change.
What does it mean if I have a positive test result?
A positive test result means it is very likely that you have COVID-19. Your health care provider will discuss your care with you based on your medical history, current symptoms and possible exposures. You may be asked to stay home or follow additional precautions to avoid spreading the virus to others.
What does it mean if I have a negative test result?
A negative test result means that you likely do not have COVID-19. It does not, however, preclude a SARS-CoV-2 infection with certainty. Given the nature of the virus it is still recommended that you continue to practice good social distancing and infection prevention measures, like wearing a mask outside the home, sanitizing and washing your hands frequently.
How much does it cost?
ChoiceOne accepts most major insurance plans. To see a list of the accepted insurance plans, click here. If you plan to use your health insurance for your visit, you need to bring a valid ID and your current insurance card. While most insurance plans are covering the cost for COVID-19 testing and related visits with no cost-share, you will still need to verify with them if you will be subject to any portion of the visit charge or laboratory charges for testing.
If you have specific questions regarding your in-network coverage and plan benefits, please contact your insurance company before being tested.
All self-pay patients are responsible for ChoiceOne’s standard visit services fees. We have three levels of Simple Payment Options for our patients who wish to pay using cash instead of insurance. Each level has a fixed fee. To view these levels, click here.
Questions? For the latest information on COVID-19, please visit www.CDC.gov/COVID19.
Centers offering testing:
Open 7 days a week, verify hours by location.