What is ‘ChoiceOne Virtual Care’?
ChoiceOne Virtual Care is a virtual telehealth medicine service available from 8 a.m. to 8 p.m. seven days a week to provide virtual medical visits to patients who would like to be seen by a licensed medical provider without having to leave the convenience and comfort of their home.
Who should use this new virtual care service?
Anyone experiencing an urgent need that is not life threatening could benefit from a virtual care visit. Our ChoiceOne Virtual Care providers are available to help provide you with the same great experience you would have in-center in the convenience and comfort of your home. Should it be determined that you need to receive an in-person evaluation, an online reservation at your nearest ChoiceOne Urgent Care location will be scheduled for you.
How does it work?
Simply use the ‘Check-In-Online’ tool below between the hours of 8 a.m. and 8 p.m. and you will be placed into the virtual care queue. A ChoiceOne provider will review your information and send you a virtual care session link via text message, prompting you to join your virtual care session. After you click on the link in the text, you will enter your name and click ‘Join Session’. A ChoiceOne provider will join you and your virtual care visit will begin.
ChoiceOne Virtual Visits can Usually Help Patients With:
- Allergies and minor allergic reactions
- Coughs and colds
- Sinus infections
- Insect bites
- Minor Cuts and Scrapes
- Minor sprains and strains not requiring an X-ray
- Minor Burns
- Eye infections/pinkeye
- Sore throat
- Rash and minor skin infections
- Headache and Migraines
- Stomach Ace - Diarrhea
- Urinary tract Infections
- Back and Neck Pain
- Yeast Infections
- When Basic Medication Refills – Non-Controlled Substances
For patients who cannot get in to see their PCP we can help with:
- Basic Medication refills - non-controlled substances only
- Work excuse notes
Patients are likely best served seeking care elsewhere for:
- Non-musculoskeletal chest pain
- Abdominal Pain
- Anything that requires a procedure
- For example: Lacerations requiring sutures or removal of a splinter
- Anything that requires a hands-on exam
- Anything than needs a lab test or X-ray
- International or Travel Medicine
- Management or Prescribing of controlled substances
- Complicated Medical Conditions such as Heart Failure, Cancer, Renal Disease
- Sprains and Broken Bones Requiring X-ray or Splinting